This Privacy Policy explains how Instrument Cousin Candle handles personal data when you use instrumentcousincandle.vu. It applies to visitors, users of our training content, and people who contact us through the site.
Use the contact details below for questions about this policy or our handling of personal data.
You may have rights to access, correct, delete, or object to certain uses of your personal data, and to request restriction where applicable. You may also be able to ask for a copy of information you have provided. Some requests may be limited where we must keep data for legal, security, or operational reasons.
To make a privacy request, provide enough information for us to identify you and understand the issue. We may ask for additional details to verify the request and to locate the relevant records. If a request cannot be fully granted, we will explain the reason in general terms where appropriate.
We retain personal data for the period needed to operate the site, provide training-related services, maintain records, resolve disputes, and meet legal, accounting, or security obligations. When data is no longer required, we delete it or anonymise it where practical. Some information may remain in backup or archived systems for a limited period before removal under our routine retention process.
If we make material changes, we will update this page and may provide additional notice where appropriate. The date of the latest revision should be checked before relying on the policy. Continued use of the site after changes take effect means the updated notice applies.
We may process identifiers and contact details, account or profile information, training preferences, payment or billing records where relevant, correspondence, and technical data such as device type, browser information, and usage logs. We may also process content you submit through forms, enquiries, or feedback features.
We collect personal data directly from you when you complete forms, register for access, request information, or communicate with us. We also receive data automatically from your device and browser when you visit the site, and from service providers that support hosting, analytics, security, and payment-related functions where used.
The site may use session cookies, which expire when the browser closes, and persistent cookies, which remain for a set period. Essential cookies support security, navigation, and core functionality. Other cookies may help us understand site performance, remember settings, or improve the user experience. We do not rely on cookies to collect more information than is needed for these purposes.
We use browser cookies and similar technologies for essential site functions, performance measurement, and, where enabled, preference or analytics features. You can manage cookies through your browser controls and, where available, through on-site settings. Blocking some cookies may affect site functionality or limit certain features.
We use personal data to operate and secure the website, provide economic training content, manage enquiries, maintain user accounts where offered, process transactions or subscriptions if applicable, analyse site performance, improve content and functionality, and keep records. We may also use data to comply with legal obligations, enforce site terms, and protect against misuse or unauthorised access.
We may share personal data with hosting, analytics, security, communications, and payment-related providers that support the operation of the site and our training services. These parties act on our instructions or as independent controllers where required by their own role. We expect them to use appropriate safeguards and to process data only for the services they provide.
We may share personal data with public authorities, courts, regulators, or other parties when disclosure is necessary to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests. We may also disclose information to prevent fraud, address security incidents, or support the investigation of misuse.
